If you have a Managed Services Contract with Strategic Operations:
There are 3 ways to contact the help desk listed here in order of quickest response time.
- The Help Desk Chat application allows users to get Help Desk support quickly and easily right from their machine's desktop, taskbar, or notification area without having to call in.
- The icons look like this
- The next best option would be to call our help desk number:
Toll-Free by Phone - US and Canada: 1-866-520-6414
- And the final option (lease desired due to slower response times) is email: firstname.lastname@example.org
All Other Requests:
If you’re unsure who to contact, or just need help with a general question, you can fill out the form on this page to send a message to our team.
Your message will be directed to the appropriate person that will be able to assist you.